Troubleshooting

Internal Support Guides

Personal Hotspot Not Working on iPhone

How to Access Cape’s New Features and Updates - Android

How to Access Cape’s New Features and Updates - iPhone

Cape App

Last Mile Encryption (iPhone)

Secondary Numbers

Does Cape install apps on my phone?

International Roaming on iPhone

Understanding & Using Identifier (IMSI) Rotation

How to port out and get your transfer pin

Activation

Cape Device Compatibility

Troubleshooting Cape eSIM Activation

How to activate an Android device on Cape

How to activate an iPhone on Cape

Porting Into Your Existing Cape Account

Enabling RCS on iPhone

Connectivity

Troubleshooting Connectivity Issues

APN Configuration Guide

How to Enable RCS on GrapheneOS

Using your Cape number to Sign up for Google

Fix VoLTE / IMS connectivity issues on Pixel devices

Signup Callout

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