How to Set Up and Manage your Subscription

When managing monthly bills, it can be easy to forget when your account is due for renewal. Recurring payments simplifies this by automatically renewing your Cape wireless plan, ensuring uninterrupted service and preventing missed renewal dates.

Setting up your Subscription

During Purchase and Activation
When purchasing your Cape plan through our app, your subscription is enabled for recurring payments by default after checking out. Your plan will renew automatically as a subscription using the same card you used for the initial purchase.

Activating Recurring Subscription Payments for an Existing Account
If recurring payments were not enabled during your initial setup, you can activate it anytime through the Cape app.

1. Open and log into the Cape app.
2. On the Home page, click Start Subscription.
3. Select your credit card that was used during your initial checkout or add a new card 

Please note: Cape currently accepts all major credit and debit card providers. We are actively working to expand our payment options, including Bitcoin — stay tuned for updates.

Managing your Recurring Payments in the Cape app

You can update your payment method through the Cape app.

1. Open and log into the Cape app.
2. On the Home page, click Manage Subscription.
3. Select Manage to update your payment method.

If recurring payments are enabled, does Cape store payment information?

No, Cape does not store any payment information. All payments to Cape are processed by Stripe, a leading global payment services provider that complies fully with Payment Card Industry Data Security Standards (PCI DSS) at Level 1 standards, the highest in the industry.

For recurring monthly payments, Stripe securely stores your payment details using a tokenization system. Each month, Cape sends a payment request to Stripe using this token, ensuring your payment information remains protected.

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