Data Request

You can ask us for a copy of the personal data we hold about you at any time.

How it works

1. Contact support and let us know you'd like a copy of your personal data.
   1. To request your data, please contact us via live chat in the Cape app or on our Help Center, by emailing info@cape.co, or by calling +1 (888) 241-CAPE. Our privacy policy also addresses how we handle privacy-related concerns.
2. Confirm the email address you'd like your report sent to (it can be an address created solely for this request).
3. We'll process your request and send your report securely once it's ready.

How long it takes

We aim to complete all requests within 45 days of receiving them.

How you'll receive it

Your data report is delivered securely via 1Password to protect your information.

Questions?

If you've already submitted a request and want a status update, just reach out to support and reference your original request.

Related: https://www.cape.co/privacy-summary