Reminder: Never share your recovery phrase in the live chat or with anyone else, even Cape representatives. This information is highly sensitive and meant to remain private.

Live Chat Support

We encourage the use of live chat for account-related questions. This allows us to assist you anonymously, without linking it to any personally identifiable information like your name or email, ensuring your privacy is protected.

• If you have downloaded the Cape app, you should use the "Chat with Us" option in the Support tab of the app.
• If you are on the web, Live Chat Support becomes available in the bottom-right corner of our Help Center after clicking 'Accept All' cookies in the bottom-left.
• The 'Reject All' option will disable Chat Support.

General Support

• For non-urgent, non-account-related issues, email us at info@cape.co.
• To avoid associating your account information with your email, please use an email you are comfortable sharing with our Support Team.

• Need a hand getting started? Give us a call at at +1 (888) 241-CAPE.
  Hours of Operation:
  9AM-5PM Mon-Friday (Closed on all US Observed Holidays)