To use Cape’s service, your device must be carrier-unlocked. Follow the steps below to check your device status.
How to Check on iPhone
Check in Settings
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Go to Settings → General → About → Carrier Lock.
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If it says “No SIM restrictions”, your iPhone is unlocked.
Purchased Directly from Apple
iPhones bought directly from Apple are typically unlocked. If you owe money to your carrier for your iPhone, it may still be locked.
Unsure About Your iPhone?
Contact Apple or your carrier to confirm the unlock status of your device.
How to Check on Android
Use an Online IMEI Checker
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Dial #06# to find your device’s IMEI number.
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Visit an IMEI checker website and enter your IMEI to verify if your device is unlocked.
Previous eSIM or multi-SIM usage
If your device has been used with multiple carriers or eSIMs, it is likely unlocked. For example, if you have downloaded and used an international eSIM during travel, your device is probably unlocked.
Unsure About Your Android?
The most reliable way to confirm if your device is locked is by contacting your carrier. If you owe money to your carrier, your device may be locked. Carriers can typically unlock devices after certain conditions are met, such as paying off the phone.