When managing monthly bills, it can be easy to forget when your account is due for renewal. Autopay simplifies this by automatically renewing your Cape wireless plan, ensuring uninterrupted service and preventing missed renewal dates.
Setting up Autopay
During Purchase and Activation
When purchasing your Cape plan through our app, you can activate Autopay at checkout. By enabling it, your plan will renew automatically using the same card you used for the initial purchase.
Activating Autopay for an Existing Account
If Autopay wasn’t enabled during your initial setup, you can activate it anytime through the Cape app.
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Open and log into the Cape app.
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On the Home page, click Start Autopay.
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Enter your details and ensure “Use this card for future Cape payments” is selected at checkout.
Managing Autopay in the Cape app
You can update your payment method or disable Autopay through the Cape app.
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Open and log into the Cape app.
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On the Home page, click Manage Autopay.
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Select Manage to update your payment method or Cancel Autopay to disable the feature.
If Autopay is enabled, does Cape store payment information?
No, Cape does not store any payment information. All payments to Cape are processed by Stripe, a leading global payment services provider that complies fully with Payment Card Industry Data Security Standards (PCI DSS) at Level 1 standards, the highest in the industry.
For recurring monthly payments, Stripe securely stores your payment details using a tokenization system. Each month, Cape sends a payment request to Stripe using this token, ensuring your payment information remains protected.